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7-Eleven Social Media House Rules

Our socials are a fun place, where we will keep you updated on the latest and greatest products, offers and experiences from 7-Eleven Australia. We would love to hear from you and ask everyone to communicate respectfully in accordance with the 7-Eleven Australia Social Media House Rules. 

Comments or posts in conflict with the house rules will be removed or hidden. Individuals who repeatedly break the house rules will be blocked from the 7-Eleven Australia online community. 

If you see a comment or post that you believe conflicts with the house rules, please let us know via direct message so that we may review.

Our house rules are: 

  • We welcome different perspectives and points of view so long as they are shared with kindness and respect. 
  • Our online community is a space for everyone, please do not share or use illicit, offensive or obscene images and/or language. 
  • Hateful, discriminatory, threatening, offensive, abusive, bullying or otherwise objectionable comments about another person or organization (including us) will not be tolerated and will be deleted. This includes, but is not limited to comments regarding race, ethnicity, religion, gender, disability, sexual orientation, or political beliefs. 
  • Whilst we accept debate and criticism of our business, we will not allow persistent abuse and misrepresentation.
  • Trolling, spamming, fraudulent or deliberately misleading posts will be deleted.
  • Repetitive or continuous posts aren’t enjoyable for anyone and will be removed.
  • Comments used to promote oneself, businesses, ideas, beliefs, or antisocial behaviour will be removed.
  • Websites or files containing viruses that could damage the operation of other people’s computers or mobile devices will be deleted.
  • This is a public place, so please don’t post personal information such as someone's name, image, or contact details. We respect privacy as set out in our Privacy Policy available at www.7eleven.com.au/privacy-policy, which applies to any personal information shared, in addition to these house rules.
  • Posts that contain an infringement of another party’s intellectual property rights will be deleted.

Have a question? Our friendly Customer Care team are here to help. Email 24-7customerservice@7eleven.com.au or call 1800 247 711 (Mon-Fri 8am-6pm or Sat-Sun 8am-4pm).

To the maximum extent permitted by law, 7-Eleven Australia excludes all liability arising in any way from use or access to the 7-Eleven social media pages.