upcoming my 7-eleven app outage 17 july

Get started today

Pay & Go is a new feature within the My 7-Eleven app to help you skip the queue when shopping in-store or when filling up fuel at a participating 7-Eleven store. List of participating stores can be found on the app. All you have to do is download the My 7-Eleven app and activate Pay & Go by following the registration steps.

Fuel Up

When you visit a participating 7-Eleven fuel store, open the app, select Pay & Go Fuel Up, follow the prompts, hit pay, fill up and you’re good to go. No need to line up at the counter. Fuel Up cannot be used for motorcycle refuelling. A temporary hold equal to the fill amount will be applied against your payment card.

Download and activate the app to get started

1. Download and activate the app to get started

Download and activate the app to get started

2. Register and follow the Pay & Go prompts

Download and activate the app to get started

3. Hit Pay, fill, and you're good to go.

Shop in-store

When you visit a participating 7-Eleven store open the app, select Pay & Go Shop in-store, scan the items you want, hit pay, skip the queue and you’re good to go. A temporary hold equal to the total cost of the goods will be applied against your payment card.

Download and activate the app to get started

1. Download and activate the app to get started

Download and activate the app to get started

2. Register and follow the Pay & Go prompts

Download and activate the app to get started

3. Scan your items, hit pay & you're good to go

Coming to a store near you

My 7-Eleven Pay & Go is rolling out nationally across the next 12 months. Open the app, tap Pay & Go and if your local store supports it, you'll be skipping the queue in no time.

Download the My 7-Eleven app today to find your nearest store.

Frequently asked questions

Fuel Up FAQs

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Pay & Go is an exciting new feature of the My 7-Eleven app which allows mobile self-checkout purchases at participating 7-Eleven stores.  The Fuel Up feature of Pay & Go allows you to pay for fuel directly via the app at participating stores.

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No, Fuel Up is part of the My 7-Eleven app and can be found on the Pay & Go Tab.

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Yes, if you have an activated Fuel Lock, it will be automatically applied to your transaction. No need to go into the store to scan your My Card.

Shop in-store FAQs

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You can use the store locator in the app to find a participating store nearest to your current location. Look out for stores that are tagged with Pay & Go.

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Some items in our stores, like Slurpee, Krispy Kreme, coffee, fruit & veg and bakery don’t have barcodes. So that you can enjoy Pay & Go when purchasing these products you’ll find stickers, signs and shelf tickets near these products with a barcode for you to scan in the App. If you can’t find a barcode for any product, please head to the counter to enquire or to pay. 

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  • You will receive a confirmation that your purchase has been finalised in the App.
  • For fuel purchases please check for the ‘Thank you’ page when you return in your vehicle before leaving the store. 
  • If payment is not processed successfully, you will receive an ‘Error’ notification.
  • We will send a receipt for the transaction to the email address you registered in the App.