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7-Eleven Gift Card Frequently Asked Questions

Want to know more about how the 7-Eleven Gift Card works? Read our FAQs.

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General
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Consider it activated. Once you purchase your 7-Eleven Gift Card, it’s automatically activated and ready for use. 

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It's pretty simple. When buying something in a 7-Eleven store just advise the store team member that you'd like to pay with a 7-Eleven Gift Card. They'll let you know the rest.

Important: If your purchase total exceeds the available balance on your 7-Eleven Gift Card you will be required to then pay the difference by other accepted means (e.g. card or cash) to finalise payment.

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Our 7-Eleven Gift Card can be used on everything in-store – from fuel to Slurpees to Krispy Kreme.

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Head to your nearest 7-Eleven Australian store and choose from one of our fun designs.

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7-Eleven Gift Cards can be used at any 7-Eleven in Australia.

Troubleshooting
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There's no rush. You've got a whole 3 years to spend up big. 7-Eleven Gift Cards expire 36 months from the initial purchase.

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It's no secret. The expiry date is printed on the receipt when you purchase the 7-Eleven Gift Card and each time you use it. 

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7-Eleven Gift Cards should be treated as cash, as unfortunately we cannot replace lost, stolen or damaged 7-Eleven Gift Cards. 

Payments
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The 7-Eleven Gift Card balance is printed on your receipt when you purchase a card. An updated balance is printed on the receipt each time the 7-Eleven Gift Card is used, or you can request the store team member do a balance check for you. 

You can also check your balance anytime on the website.

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Yes, you can top up the value of your 7-Eleven Gift Card at any 7-Eleven store in Australia by adding $10 - $150.

Your 7-Eleven Gift Card has a maximum limit of $150. 

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Even though 7-Eleven Gift Cards are as good as cash at 7-Eleven stores, they are not redeemable for cash and cannot be refunded.

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There are no fees or charges for the purchase of a 7-Eleven Gift Card. 

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We accept all major payment types.

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You bet. 7-Eleven Gift Cards can be used in conjunction with any promotional offers unless otherwise stated.

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