Image of hand holding a smart-phone. On the smart-phone is the My 7-Eleven App, with a message "We've improved Pay & Go. Checkout faster in 3 simple steps"

Pay & Go, powered by Grabango

Privacy Notice

Privacy Notice – Grabango Technology Testing

7-Eleven uses Grabango camera technology in this store to facilitate a faster check-out shopping experience. 

When you enter the store, information will be collected by Grabango about your movements and the items you pick up and put down so that you can tap out at the Pay Station without the need to scan each item.  

We don’t use any facial recognition technology or biometric data and we don’t use this information to identify you across visits.

We will manage this information in accordance with our Privacy Policy. Our Privacy Policy contains our contact details, details about how we manage your information, how you can request access and correction of information that we hold about you, and how you can make a complaint if you are unhappy with how we’ve managed your information. 

If you have any queries, you can contact our Privacy Officer at privacy@7eleven.com.au.

Pay Station Terms and Conditions of Use

Currently we are undergoing testing of the Grabango technology, and the Pay Station is NOT available for check-out.  

Use of the Pay Station for faster check-out experience will be governed by terms and conditions of use. Details of the terms and conditions of use will be made available here once the technology is enabled to allow customers to check out at the Pay Station. 

Stores currently testing:

  • 7-Eleven Tarneit West