19 July 2021
Making sure our team and our customers are safe and we are doing everything we can to minimise the risk of COVID19 has been a massive focus for our Safety squad over the past 18 months.
We spoke to 7-Eleven Australia Safety Lead, Charlie Griffin, about how he and the team are managing COVID19 exposure notifications.
“Our stores are part of people’s everyday routine, especially when they are trying to get essentials in their local neighbourhoods.
“We continually monitor the information on exposure sites, and have a team of 24/7 contacts available for the public health teams so we can respond quickly.
“If one of our stores is an exposure site, regardless of whether of what level of exposure it is, we take the following steps:
“While this process is more, in some cases, than required by the health authorities, taking the extra precautions was important to us. We wanted to make sure we were doing everything we could to protect our team and our customers.”
Mr Griffin says that the team are continually reviewing the latest health advice and make changes to our enhanced cleaning and safety standards where needed.
“We also work with our store support team to ensure any team members who need extra coaching on the requirements get support to meet our standards.”
He also said that the special COVID19 Leave initiative announced on March 19 2020 continues for any 7-Eleven team members, including employees of our franchisees, who need it.