Welcome to the 7-Eleven Supplier Information Page

Our suppliers are a valued part of our business and this information page has been developed to inform you of essential information around our invoice processes and what you can do to assist.

What type of supplier are you?

  1. Retail Supplier: Do you deliver goods sold within the store, directly to our 7-Eleven stores?
    Click Here
  2. Non Retail/General Supplier: Do you supply 7-Eleven or one of our associated companies with goods that are not sold within the store or services in which you invoice the company directly?
    Click Here
  3. Daily Fresh Supplier: Do you deliver fresh consumables into one of our distribution centres?
    Click Here

View our Frequently Asked Questions or Contact Us

1. Direct to Store Supplier (Retail)

7-Eleven’s invoicing method is via Electronic Data Interchange (EDI-system to system file transfer)

7-Eleven has 5 basic EDI invoicing and credit Requirements:

  1. 7eleven will only accept Invoices submitted by the Vendor that complies with the 7-Eleven EDIFACT Invoice Implementation guide- a copy of the EDI FACT Guide can be obtained by contacting APCustomerService@7eleven.com.au
  2. 7eleven will only accept EDI invoices through the following EDI connectivity types:
    • AS2
    • HTTPS
  3. 7-Eleven expects that the Vendor only charges for the items supplied to 7eleven stores on the EDI Invoice.
  4. All EDI Invoices will use the EAN or TUN.
  5. Each message sent between the parties shall be in EDIFACT format and include:
    • Identification of the sender
    • Identification of the intended recipient
    • Store Number
    • Store Address
    • Invoice Date
    • Invoice number less that 10 digits long (unique for every store and for every charge)
    • Article Description
    • Vendor Part Number
    • Quantity
    • Price per unit
    • Extended cost per invoice
    • Manufacturing Number
    • The type of transaction
    • GST

If you have any concerns regarding these requirements please contact us to discuss.

 

Should EDI not be a solution within your business, you can follow the below invoicing method.

PDF sent via email to 7ElevenRetail@7eleven.com.au

7-Eleven have an Invoice Automation partner. Invoice requirements for transition from our third party partner, Basware to 7-Eleven’s EPS include:

  • Invoice must be emailed in PDF format using version 1.4 or higher.
  • Multiple attachments on invoices are acceptable but each invoice must be a separate attachment i.e. one invoice one PDF attachment
  • Your email must be less than 10Mb
  • Credit notes must be invoiced separately to Debit invoices (we cannot accept Tax Invoice/Adjustment notes billed together)

For emailed Tax Invoices/Credit Notes the following is required:

  • Invoice on company letterhead- include company name, ABN and address.
  • 4 Digit Store Number (Preceded by the word Store i.e. Store 1234)
  • Store Address
  • Invoice Date
  • Invoice number less than 10 digits long (unique for every store and every charge)
  • Article Description
  • Vendor Part Number
  • Quantity
  • Unit of measure
  • Price per unit
  • Net and Gross amounts (inc GST/ ex GST)
  • GST

An example of a compliant invoice can be found here

*NOTE* these invoicing options will require all direct to store suppliers to provide any store in our network with a delivery docket or invoice copy as well as providing an invoice to 7-Eleven via your preferred invoicing method.

2. General Suppliers (not direct to Store)

We recommend our suppliers always ask for a Purchase Order Number from your 7-Eleven contact. The purchase order number provided and the name of whom you are dealing with at 7-Eleven should be documented on your invoice.

Purchase orders allow for a smooth transition into our workflow for payment and also confirm the order for goods or services.

7-Eleven have an Invoice Automation partner. Invoice requirements for transition from our third party partner, Basware to 7-Eleven’s EPS include:

  • Invoice must be emailed in PDF format using version 1.4 or higher.
  • Multiple attachments on invoices are acceptable but each invoice must be a separate attachment i.e. one invoice one PDF attachment
  • You email must be less than 10Mb

Invoices will need to be emailed to the correct company email address depending on the invoice type. To obtain the list of email addresses please email APCustomerService@7eleven.com.au

*NOTE* an invoice or invoice copy must also be provided to your 7-Eleven contact as well as being submitted via one of the above email addresses. Providing your 7-Eleven contact with a copy allows for a quicker approval process.

On your invoice 7-Eleven require the following fields:

  • Invoice on company letterhead- include company name, ABN and address.
  • Att: 7-Eleven contact person name
  • Correct 7-Eleven or associated company details
  • Purchase Order (PO) number
  • Invoice Date
  • Invoice number less than 10 digits long
  • Description of goods or services
  • Quantity (if applicable)
  • Price per unit (if applicable)
  • Net and Gross amounts (inc GST/ ex GST)
  • GST

An example of a compliant invoice can be found here

3. Daily Fresh Suppliers (Retail)

If you deliver into our distribution centres please contact edianddailyfreshteam@7eleven.com.au for our invoicing requirements.

Payments

7-Eleven’s standard payment term is outlined in the table below.

Term Name Due date Calculation Payment frequency Cycle for payments Example of how terms work
Min payment days Max payment days Invoice date Due date Payment date
Monthly End of following Month Last Business day of the following month* 28 63 17-Jul-17 31-Aug-17 31-Aug-17

*In the event of a public holiday these will be processed next business day

You will be paid based on the conditions in your trading term agreement.

Other Important Information

Frequently Asked Questions

Frequently Asked Questions can be found here

Contact us

All new suppliers or supplier wishing to know more about EDI on boarding please email APCustomerService@7eleven.com.au

Invoice Automation queries please email BaswareSupport@7eleven.com.au

All other AP queries please email APCustomerService@7eleven.com.au