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Wage Repayment Program
7-Eleven believes in fair and decent workplaces where people enjoy what they do, are paid their legal entitlements and are fully aware of their rights and obligations.
The workplace challenges confronting 7-Eleven have been well documented. One of the ways we are dealing with those challenges is through our Wage Repayment Program.
The Program is designed to make sure those store employees who have not been paid what they should have, receive their entitlements. It is supported by an independent Secretariat, managed by Deloitte, with the objective of putting money in the hands of those who have made a legitimate claim as quickly as possible
Anyone who makes a claim can do so knowing that the details of their claim will remain confidential.
There is also a whistleblower service in place as part of the program to help ensure those who believe they have a claim can lodge a claim free from interference.
While we are addressing what has happened in the past through the Wage Repayment Program, we are also providing more education and other support through new systems to assist our store operators (franchisees) to meet all their legal obligations and ensure store staff are paid appropriately and treated with respect and dignity.
7-Eleven encourages any former or current Franchisee staff who believe they have not been paid their full entitlements to come forward and submit their claim to the Wage Repayment Program Secretariat on 1800 619 802 or www.wagerepaymentprogram.com.au.